Due to the high volume of orders we are currently processing, orders are averaging 6 weeks for shipping!

FAQs


Our frequently asked questions should address most of your questions. If you need further assistance, please do not hesitate to contact us.
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What is a Wild Rag?: A Wild Rag is a Cowboy or Buckaroo Scarf generally made out of silky materials due to it's absorbent, naturally moisture wicking properties. Because silky material is generally warmer than wool it makes it the best choice of fabric for the working cowboy no matter what kind of weather he or she may encounter. Wild Rags are an old cowboy tradition that lives on in today's working cowboy because of their versatility.
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Wild Rag Materials: When selecting the materials we use to handcraft our Wild Rags, we have a specific list of criteria we are looking for. It must be beautiful, have a gorgeous silky feel but they must be durable, washable and most importantly affordable. For these reasons and the desire to provide our customers with the largest selection of prints available, we have chosen to use poly-blends over silk. Unfortunately, there can be a quick turnover of prints within the fabric industry and we are not always aware at the time of order that a print is no longer available. Should this occur, we will notify you as soon are we are aware of the issue and will work with you to find an alternate print. Please note; you may not receive a Wild Rag with the same color hem as pictured. We will do our best to honor hem color requests, however we are unable to guarantee hem colors.
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Wild Rag Sizing: The standard sizes of MT Wild Rags are 36" square, our second most popular size is 44". We make Dog Wild Rags, 18" Show Scarves, 25" Baby Wild Rags, 30" Child Rags and XL Punchy rags for the Buckaroos!
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Shipping & Delivery: Because of the extensive prints that we provide, there is no way for us to keep all of them in stock. We do always have a large variety of ready to ship rags and Gift Certificates should you require something quick! Until further notice we are averaging 6 weeks on shipping due to the high volume of orders we are processing. It is our goal in 2019 to reduce wait times to 7-10 days! Thank you for your patience. Our specialty print Wild Rag lead time can extend up to 8 weeks depending on where your order falls with our order to our supplier. We are working diligently to reduce this lead time by the fall of 2019 as part of our commitment to our customers to be the very best Wild Rag maker.
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MT Wild Rags will not be held responsible for any packages that are delayed, lost, damaged or stolen after they leave our possession and tracking information has been provided to the customer.
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Cancelations: Should you need to cancel your order, you may do so in writing via email within 10 days of the date of order. We will cancel your order and process a refund minus a $10 cancelation charge. Custom and Specialty Wild Rag orders are not eligible for cancelation. Refunds may take up to 30 days to process.
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Customer Satisfaction: Due to the nature of our business we do not provide refunds. Should you experience an issue please contact us immediately so that may have the opportunity to work with you to resolve your issue. Our customer's happiness and repeat business is our goal.
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Thank you for choosing MT Wild Rags!