FAQs
Our frequently asked questions should address most of your questions. If you need further assistance, please do not hesitate to contact us.
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What is a Wild Rag?: A Wild Rag is a Cowboy or Buckaroo Scarf generally made out of silky materials due to it's absorbent, naturally moisture wicking properties. Because silky material is generally warmer than wool it makes it the best choice of fabric for the working cowboy no matter what kind of weather he or she may encounter. Wild Rags are an old cowboy tradition that lives on in today's working cowboy because of their versatility.
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Wild Rag Materials: When selecting the materials we use to handcraft our Wild Rags, we have a specific list of criteria we are looking for. It must be beautiful, have a gorgeous silky feel but they must be durable, washable and most importantly affordable.
Please note; you may not receive a Wild Rag with the same color hem as pictured. We will do our best to honor hem color requests, however we are unable to guarantee hem colors.
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Wild Rag Care: All satin or poly-blend Wild Rags are machine washable on delicate. Line dry only. You may iron using a warm setting, applying iron to the dull side of the Rag. Do not use steam. Silk Wild Rags must be hand laundered or dry cleaned only. Please contact us if you are unsure of the material type for the Wild Rag you’ve purchased.
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Wild Rag Sizing: The standard sizes of MT Wild Rags are 36" square, our second most popular size is 44". We make Dog Wild Rags, 18" Show Scarves, 25" Baby Wild Rags, 30" Child Rags and XL Punchy rags for the Buckaroos!
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Shipping & Delivery: Everything in our store is in stock and ready to ship. Orders are shipped on Tuesdays and Fridays! If you have any questions, please feel free to chat with us prior to your order!
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MT Wild Rags will not be held responsible for any packages that are delayed, lost, damaged or stolen after they leave our possession and tracking information has been provided to the customer.
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Cancellations: You may cancel your order within 3 days of the date of order with the exception of custom or speciality prints that have already been ordered. You may cancel by calling us, private messaging us on social media or emailing us.
Returns: Returns must be approved by MT Wild Rags prior to returning items. Once you’ve obtained approval, the return items must be received within fourteen days of delivery to you and in their original unopened packaging. Once your return has been received and verified, each eligible item will be assessed a $5 restocking fee and a refund will be processed minus any paid shipping fees.
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Exchanges: We will happily exchange a print(s) for another in stock print. Please email us to advise of the exchange and the print you are exchanging it for and return the Wild Rag(s) in its original packaging along with a $5.00 for shipping and handling within 14 days of delivery to you.
Exchanges: We will happily exchange a print(s) for another in stock print. Please email us to advise of the exchange and the print you are exchanging it for and return the Wild Rag(s) in its original packaging along with a $5.00 for shipping and handling within 14 days of delivery to you.
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Refunds can take up to 30 days to process dependent on your financial institution.
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Custom and Specialty Wild Rag orders ARE NOT eligible for cancellation for any reason due to being one of a kind specialty items.
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Customer Satisfaction: Should you experience an issue please contact us immediately so that may have the opportunity to work with you to resolve your issue.
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Thank you for choosing MT Wild Rags!